Mismatched Silver Stud Earrings

UK Delivery

• Standard Delivery: £5.95
• Free Delivery: On all orders over £100
• Shipped via Royal Mail 1st Class Signed For
• Estimated delivery time: 3–5 working days

EU Delivery

• Flat rate: £15
• Shipped via Royal Mail International Tracked

Rest of the World

• Flat rate: £25
• Shipped via Royal Mail International Tracked

Processing Time

All pieces are individually handmade in my North London studio. Please allow up to 5 working days for your order to be dispatched.

Returns & Refund Policy – GN Jewellery

We want you to love your new GN Jewellery piece, but if you need to return it, we’re here to make the process as simple and stress-free as possible.

Returns Eligibility

If you are not completely satisfied with your non-bespoke item, or it arrives damaged or
defective, you may return it within 10 days of receipt.

To be eligible for a return:

• The item must be unused
  and in its original condition
• It must be returned in the original
  packaging

Please note: Custom or bespoke
items are non-refundable unless faulty.

How to Return an Item

• Email: gn@gn-jewellery.com
  with ‘RETURN’ in the subject line
• Include your Order Number
  and a brief explanation (e.g., faulty, damaged, wrong size)
• Indicate whether you'd prefer a refund or an exchange

We recommend using a tracked
and insured delivery service, as the item remains your responsibility until it arrives back at GN Jewellery.

Refunds

Refunds will only be issued after
the item has been thoroughly checked.

• Shipping charges are only refundable if the item is faulty
• Refunds are processed within 14 working days of receiving the return